Client Success Manager (Healthcare Recruitment)

Location: Remote, United States

Company

hirify.global’s Medicus Firm is a national healthcare recruitment company serving hospitals and healthcare employers across the United States.

What you will do

• Manage a book of healthcare recruitment accounts and maintain high standards of client service.
• Build relationships with clients through introductory calls, biweekly calls, formal project reviews, and strategic account development.
• Generate referrals, leads, case studies, references, and additional business from existing accounts.
• Identify and manage RFP opportunities from bid preparation through submission, follow-up, and securing new business.
• Advise clients, present services, prepare quotes and proposals, negotiate contracts, and support pricing decisions.
• Track client satisfaction, KPIs, revenue targets, timelines, and internal process adoption.

Requirements

• High school diploma or equivalent required; a bachelor’s degree or equivalent is preferred.
• At least 3 years of experience in sales, recruitment, or account management.
• Proven account management experience in healthcare recruitment and the ability to sell to C-suite leaders, HR departments, and senior executives.
• Strong record of achieving sales, revenue, quota, or margin targets.
• Excellent written, verbal, and presentation skills, with demonstrated problem-solving and issue-resolution experience.
• Ability to collaborate effectively with clients, management, internal departments, and colleagues.

Nice to have

• Experience in physician recruitment or healthcare sales.

Culture & Benefits

• Collaborative and supportive work environment focused on performance, people, and partnerships.
• Health and dental insurance, life, accident, and disability insurance.
• Prescription plan and flexible spending account.
• 401(k) plan with employer match.
• Paid holidays, vacation, sick days, and a personal day.