Technical Delivery Manager (AI/ML)

Location: Remote within the United States, with a strong preference for candidates in the Washington, DC metropolitan area and occasional onsite meetings in Washington, DC. Work locations are monitored; access from foreign locations and personal VPN connections are prohibited.

Salary: $74,090–$125,954 per year for full-time employment.

Company

hirify.global is an advisory and technology services provider delivering cloud, cybersecurity, enterprise architecture, data modernization, and digital transformation solutions to federal clients.

What you will do

• Manage the Platform Enablement & Customer Solutions pod supporting a cloud-based enterprise data and analytics platform.
• Lead platform-specific training, technical enablement, customer demonstrations, customer-facing solutions, and post-provisioning support.
• Coordinate workload, delivery commitments, technical escalations, and adoption outcomes across writers, enablement engineers, and application/BI engineering.
• Partner with product, service design, lifecycle operations, engineering, security, governance, quality, and customer-facing teams.
• Document work products, decisions, risks, and delivery evidence to support traceability and continuous improvement.

Requirements

• U.S. citizenship is required.
• Must reside in the U.S., be authorized to work in the U.S., and perform all work in the U.S.
• Must have lived in the U.S. for three full years out of the last five years.
• Bachelor’s degree in a relevant field, or a high school diploma plus four additional years of relevant experience.
• At least six years of relevant experience; a master’s degree may substitute for two years of experience.
• Strong analytical, communication, organizational, stakeholder management, and decision-making skills.

Nice to have

• Experience leading technical enablement, customer success, onboarding, training, or customer solutions teams for enterprise technology platforms.
• Experience with cloud-based analytics, data, AI/ML, or platform adoption initiatives.
• Familiarity with Databricks, Azure Data Factory, Power BI, Azure Machine Learning, Delta Lake, Unity Catalog, or comparable technologies.
• Experience with Salesforce, Microsoft Dynamics, ServiceNow, Jira Service Management, or similar platforms.
• Experience supporting federal government, healthcare, or other regulated environments and working in Agile, Scrum, or SAFe teams.

Culture & Benefits

• Full-time employment with a collaborative, quality-focused, and continuously improving work environment.
• Work is primarily remote within the United States, with occasional client-site meetings in Washington, DC.
• Role supports a large federal data and analytics ecosystem used by thousands of users.
• Employment is contingent upon a contract award, with interviews and offers conducted in anticipation of the award.