Business Development Representative

Location: Edinburgh, United Kingdom; hybrid work with quarterly travel required

Company

Human-insight platform providing customer feedback, AI-powered analysis, expert services, and integrations to help organizations improve products and customer experiences.

What you will do

• Identify, qualify, and create sales opportunities within assigned target accounts and territories.
• Engage prospective customers through phone, email, and other outreach channels.
• Execute an account-based go-to-market strategy in partnership with Account Executives.
• Build relationships with prospects by understanding their business challenges and goals.
• Qualify inbound and outbound opportunities, support pipeline development, and maintain accurate activity records.
• Represent the company as a professional first point of contact and achieve weekly and monthly KPIs.

Requirements

• Strong verbal and written communication and relationship-building skills.
• Experience engaging customers or prospects in sales, business development, or another customer-facing environment.
• Ability to uncover customer needs, learn quickly, adapt to feedback, and navigate objections.
• Motivation to build a career in sales and manage multiple priorities in a fast-paced, team-oriented environment.
• Ability to work in a hybrid environment in Edinburgh and travel quarterly.

Nice to have

• Knowledge of Salesforce.

Culture & Benefits

• Collaborative, high-performing sales organization with close partnership between Business Development Representatives and Account Executives.
• Exposure to modern sales strategies and customer engagement practices.
• Inclusive and accessible candidate experience with accommodation support.
• Equal opportunity workplace committed to diverse perspectives.

Hiring process

• Recruiter interview.
• Hiring manager interview and panel interview.
• Final interview, if applicable, followed by the offer stage.