Professional Services Manager (AI GRC)

Location: Hybrid, based out of the Chicago HQ or Bellevue office in the United States, with recurring in-office days and travel for customer on-sites, team workshops, and company gatherings as needed.

Salary: $105,000–$120,000 base per year, plus variable compensation, equity, and benefits.

Company

hirify.global provides an AI-powered governance, risk, and compliance platform that helps enterprise teams manage risk, compliance, resilience, and business performance.

What you will do

• Lead complex professional services engagements from discovery through delivery, defining requirements and documenting business outcomes.
• Architect and configure sophisticated Risk Cloud workflows, data models, and custom enterprise GRC solutions.
• Use AI-assisted workflows and automation to accelerate configuration, improve process mapping, and enhance GRC programs.
• Manage project scope, timelines, deliverables, customer health, request queues, and risk mitigation strategies.
• Advise enterprise risk teams on risk management, compliance frameworks, third-party risk, and audit.
• Collaborate with Customer Success, Sales, Account Executives, and Product while mentoring junior consultants and sharing configuration practices.

Requirements

• 5+ years of experience in professional services, SaaS consulting, or enterprise implementation within a B2B SaaS environment.
• Experience independently managing complex or bespoke customer projects and building advanced software configurations or integrations.
• Strong solution architecture, project management, executive communication, stakeholder management, and change management skills.
• Curiosity about AI tools and emerging technologies for workflow design and delivery optimization.
• Ability to present to C-level risk leaders and protect scope while managing project health and mitigation.
• Availability for recurring in-office collaboration in Chicago or Bellevue and travel for customer engagements, planning workshops, and company gatherings.

Nice to have

• Prior experience as a GRC practitioner, such as a Risk Manager, Compliance Officer, or IT Auditor.
• Experience with hirify.global Risk Cloud or platforms such as AuditBoard, OneTrust, Drata, or MetricStream.
• Experience with post-go-live enhancements, advisory engagements, bespoke professional services, API integrations, data transformations, or reporting tools.
• Knowledge of SOC 2, ISO 27001, NIST, HIPAA, third-party risk, or internal audit processes.

Culture & Benefits

• Collaborative, execution-focused environment centered on ownership and excellence.
• Inclusive workplace that values diverse perspectives.
• Variable compensation plans and equity options.
• Health, wellness, and lifestyle benefits for US and UK employees.
• Paid time off, company holidays, structured mentorship, leadership training, and learning platforms.