Strategic Account Executive 4 - Regverts (Fintech)

Location: Remote within the United States; not eligible for hiring in Connecticut, New Jersey, New York, Washington, Pennsylvania, or the surrounding areas of San Francisco, Oakland, and San Jose. Approximately 20% travel is required for customer and team meetings.

Estimated annual pay: $132,192–$165,240 for Colorado, Hawaii, Minnesota, or Vermont; $139,536–$174,420 for Washington, D.C., Illinois, Maryland, Massachusetts, or California outside the San Francisco Bay Area; $146,880–$183,600 for New York, New Jersey, Washington State, or the San Francisco Bay Area.

Company

Twilio provides a customer engagement platform with messaging, voice, email, customer data, identity, verification, lookup, and contact-center products.

What you will do

• Manage and expand strategic accounts in regulated verticals, including financial services and FinTech.
• Develop and execute account strategies that deliver revenue, gross margin, and gross profit results.
• Identify cross-sell, upsell, and new revenue opportunities across the account portfolio.
• Lead consultative sales cycles, conduct discovery, and advise executive stakeholders.
• Maintain accurate sales pipelines and forecasts in Salesforce and present guidance to executive management.
• Collaborate with Product, Finance, Support, Services, Compliance, and Engineering teams.

Requirements

• 8 years of sales experience, including at least 3 years in major-account or strategic sales.
• Experience managing quantitative, highly analytical products and solutions for customers.
• Background in relationship management, cross-selling, upselling, and solutions consulting.
• Experience with account development strategies, forecasts, financial models, revenue, and gross profit results.
• Ability to work with business and technical leaders and build executive-level partnerships.
• Bachelor’s degree or equivalent experience, with excellent verbal and written communication skills.

Nice to have

• Experience with telecom companies, CPaaS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise in FinTech, DevOps, advertising optimization, investment banking, security, or commodity trading.
• Software, SaaS, CPaaS, or PaaS selling experience.

Culture & Benefits

• Remote-first work with occasional in-person team gatherings, functional off-sites, or customer meetings.
• Healthcare insurance, retirement savings program, paid sick time, personal time off, and paid parental leave.
• Competitive pay, potential equity participation, and eligibility for commissions.
• Inclusive culture supporting volunteering and community contributions.

Hiring process

• Twilio uses artificial intelligence to support hiring efficiency, while hiring decisions are made by employees.
• Candidates should expect a formal interview process; offers are not made without formal interviews.