UM Administration Coordinator

Location: Hybrid home position; must reside in the Greater Chicago area, suburban Cook County, or nearby surrounding counties in Illinois. Office attendance in Schaumburg, Illinois is required 1 day per month. Work hours are Monday–Friday, 8am–5pm CST, with occasional nights and weekends.

Salary: $44,000–$57,500 per year

Company

hirify.global is a U.S. healthcare and insurance company serving Medicare, Medicaid, individual, family, military, and community populations.

What you will do

• Create authorizations for Health Choice and MLTSS programs.
• Provide non-clinical administrative support for care management activities.
• Support the assessment and evaluation of members’ needs.
• Handle administrative, operational, and customer support assignments.
• Work within defined quality standards while prioritizing tasks and timing.

Requirements

• Must reside in the Greater Chicago area, suburban Cook County, or nearby surrounding counties in Illinois.
• At least 2 years of administrative support experience in the healthcare industry.
• At least 1 year of customer service experience.
• Prior billing, claims, or authorization experience.
• Availability for hybrid work with monthly office attendance in Schaumburg and Monday–Friday CST hours.

Nice to have

• Associate degree or higher.
• Experience with Medicaid, long-term care, or Medicare members.
• Proficiency with electronic medical record and documentation programs.
• Knowledge of medical terminology and ICD-10 codes.
• Experience with utilization review and prior authorization in a managed care organization.

Culture & Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, company and personal holidays, and paid parental and caregiver leave.
• Short-term and long-term disability insurance and life insurance.
• Flexible scheduling within the stated working hours.