Sales Operations Specialist (EdTech)

Location: Remote, Massachusetts, United States

Salary: $54,300–$74,166.66 USD per year

Company

hirify.global is a global science, education, and publishing company; the zyBooks business provides STEM education solutions to more than 1.9 million students across 1,800 academic institutions.

What you will do

• Serve as the first point of contact for Sales Operations requests through email and Slack.
• Maintain the internal knowledge base and keep operational information accurate and organized.
• Manage Salesforce reporting, data, workflows, and data integrity across sales platforms.
• Create, maintain, and deliver reports and dashboards for stakeholders.
• Support data-mining assets, third-party data integrations, and a growing suite of sales tools.
• Deliver process and tool training while collaborating with sales leaders, sales operations, and data teams.

Requirements

• Bachelor’s degree or equivalent experience.
• Hands-on Salesforce experience.
• Strong written and verbal communication skills, including presentation skills.
• Proficiency with Excel and Google Sheets.
• Familiarity with Slack, Zoom, and Google or Microsoft productivity tools.
• Strong organization, attention to detail, and a team-oriented approach.

Nice to have

• SQL or data-querying experience; Mode experience is a plus.
• Basic HTML and CSS knowledge.
• Higher education or edtech experience.
• Experience with AI tools or Salesloft.

Culture & Benefits

• Environment focused on learning, innovation, collaboration, and internal mobility.
• Meeting-free Friday afternoons for focused work and professional development.
• Employee programs supporting community, learning, and growth.
• Comprehensive benefits package and competitive compensation.