Major Account Director (AI)

Location: USA, Remote. The role requires travel to customer sites for approximately one week per month and attendance at on-site team meetings in Newfoundland, Canada, at least twice per year.

Company

hirify.global builds AI-powered software that helps mechanical engineering teams review designs, capture decision rationale, reduce rework, and bring complex products to market faster.

What you will do

• Build relationships with existing customers and new strategic enterprise accounts.
• Develop and execute account strategies, account plans, mapping, and multi-threaded sales motions.
• Identify, qualify, and develop expansion and renewal opportunities within existing accounts.
• Advise customers on CoLab solutions, industry best practices, and technical use cases.
• Collaborate with Account Executive and Customer Success teams to drive customer outcomes and revenue growth.
• Document customer interactions and activities in Salesforce and travel to customer sites as required.

Requirements

• Experience managing complex enterprise or major accounts in a SaaS business, or an engineering background combined with strong closing skills.
• At least 1–2 years of experience working with large enterprise customers with 10,000 or more employees.
• Ability to understand use cases, analyze technical needs, and demonstrate highly technical products.
• Experience with complex account planning, account mapping, and selling across multiple departments.
• Strong communication, strategic thinking, resilience, self-motivation, and ownership.
• Ability to travel to customer sites and attend most Newfoundland team meetings, including events held primarily in December and June.

Nice to have

• Experience working with manufacturing clients, including automotive, medical device, hardware, or mechanical consumer product companies.

Culture & Benefits

• Fast-moving startup environment with significant change and growth.
• Collaborative culture focused on helping customers achieve business outcomes.
• Travel arrangements and covered expenses for required events are discussed during the hiring process.