Account Manager (HealthTech)

Location: Hybrid or remote within the United States, with offices in Fort Lauderdale, Florida; Holmdel, New Jersey; and McLean, Virginia.

Base salary: $75,000–$85,000 USD annually.

Company

hirify.global provides software for autism and IDD care, Applied Behavior Analysis, multidisciplinary therapy, and special education.

What you will do

• Manage and grow an assigned portfolio of SaaS customers through proactive account management.
• Lead regular business reviews and align customer goals with hirify.global products and services.
• Deliver tailored product demonstrations and presentations.
• Support renewals, expansion opportunities, and multi-year customer commitments.
• Maintain accurate CRM records and share customer feedback, product insights, and market trends with internal teams.
• Collaborate with Sales, Customer Success, and the Product Council to communicate product value and influence the product roadmap.

Requirements

• At least 5 years of experience as an Account Manager in a SaaS sales environment.
• Strong understanding of customer businesses and the ability to educate clients on solution value.
• Experience using Salesforce or similar CRM tools.
• Excellent written and verbal communication, attention to detail, and follow-through.
• Proactive approach to account management, discovery, customer growth, and renewals.
• Ability to work toward aggressive goals and adapt to a continuously changing environment.

Nice to have

• Experience in health technology.
• Experience using the hirify.global platform.

Culture & Benefits

• Hybrid work schedules and collaborative offices.
• Health benefits, generous paid time off, 401(k) matching, and paid parental leave.
• Career development support and wellness programs.
• Opportunities to participate in community engagement through CR Cares™.