Key Account Manager (Healthcare)

Location: Remote in the US, focused on the Denver, CO region; travel of up to 20% and in-person account management initiatives may be required.

Salary: $83,000–$108,000 per year.

Company

hirify.global is a digital healthcare company developing wearable biosensors, cloud-based data analytics, and proprietary algorithms for cardiac monitoring.

What you will do

• Manage, onboard, support, and grow high-volume healthcare accounts.
• Monitor registration volume, device inventory, customer and patient satisfaction, clinical effectiveness, and workflow efficiency.
• Coordinate with sales, billing, clinical operations, legal, finance, inventory, marketing, and customer care teams.
• Train customers on hirify.global service tools including ZioSuite and MyZio.
• Resolve customer issues, lead strategic account initiatives, and develop action plans from performance trends.
• Attend customer meetings and sales Quarterly Business Review sessions.

Requirements

• Bachelor’s degree preferred, or an equivalent combination of education, training, and experience.
• At least 3 years of account management or customer success experience supporting large or complex accounts.
• Experience in account management within healthcare, medical devices, or biotechnology.
• Ability to communicate, present, and influence stakeholders at all organizational levels, including executives and C-level leaders.
• Proficiency with CRM and reporting tools, Salesforce, and Microsoft Office.
• Must be able to work remotely in the US, support the Denver, CO region, and travel up to 20%.

Nice to have

• Strong analytical skills and the ability to identify trends and present actionable information.
• Experience applying performance measurements to support commercial development.

Culture & Benefits

• Medical, dental, and vision insurance beginning on the first day.
• Health savings account employer contributions and pre-tax cafeteria plan benefits.
• Paid parental leave, paid holidays, paid time off, and travel assistance for personal trips.
• 401(k) with company match, employee stock purchase plan, and pet insurance discount.
• Emotional health support, legal and financial assistance, and unlimited LinkedIn Learning classes.