Section Manager 1 - Sales Support (Banking)

Location: Macon, Georgia, United States; office-based

Company

hirify.global provides banking and financial services.

What you will do

• Supervise and coordinate a sales support team delivering customer service and business banking support.
• Oversee deposit account and product opening, documentation, missing document cases, and CIP follow-up.
• Support post-loan closing needs, daily overdraft handling, fraud monitoring, and complex customer issue resolution.
• Maintain quality reviews, reports, controls, service levels, and compliance with corporate and regulatory requirements.
• Plan staffing and work activities, coordinate with other areas, and improve procedures and job aids.
• Lead team meetings, coach direct reports, conduct performance reviews, and participate in business banking leadership meetings.

Requirements

• High school diploma.
• At least four years of combined clerical support, supervisory, or financial services sales support experience.
• Strong customer service, communication, organization, planning, and follow-up skills.
• Ability to handle complex problems, manage multiple priorities, and build internal and external customer relationships.
• Proficiency in Excel, Word, and other Microsoft Office products.
• Must be currently authorized to work full time in the United States; immigration sponsorship is not available.

Nice to have

• Knowledge of deposit account opening procedures and documentation.
• Commercial loan, business banking, or banking experience.

Culture & Benefits

• Full-time office position.
• Regular in-person travel within the area to meet market teams.
• Exempt position and not eligible for overtime pay.
• Flexible work arrangements may be available for certain positions outside the branch network, subject to hiring team confirmation.