Assistant Branch Manager - East 161st Street (Banking)

Location: Bronx, NY (East 161st Street); occasional travel may be required for mandatory training.

Salary: $65,000–$85,000 per year.

Company

hirify.global is a United States bank providing branch banking products and services.

What you will do

• Support the Branch Manager in overseeing branch operations, staff performance, service delivery, and achievement of sales and business development goals.
• Coach and supervise staff on sales techniques, product knowledge, banking transactions, policies, procedures, and customer service expectations.
• Manage operational risk, compliance activities, reconciliations, audits, reporting, records, approvals, security procedures, and branch opening and closing procedures.
• Handle complex customer service issues, troubleshoot teller-line problems, approve transactions within authority limits, and protect the bank against loss and fraud.
• Drive deposit growth, referrals, cross-selling, new business, and implementation of branch sales programs.
• Assist with hiring, scheduling, disciplinary actions, performance evaluations, staff meetings, and coverage across branch positions.

Requirements

• Associate’s degree and 3–5 years of assistant branch management or comparable banking experience are required; relevant experience may substitute for formal education.
• At least 3 years of operations experience, preferably in banking.
• Excellent customer service and sales skills; strong leadership, interpersonal, problem-solving, verbal, and written communication skills.
• Working knowledge of branch operations and banking regulations, with the ability to stay current and comply with industry regulations.
• Ability to maintain composure when interacting with customers and staff.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint, plus experience using banking software.
• Ability to work a flexible schedule, including weekends.
• Ability to qualify as a Notary Public for New York State.

Nice to have

• Bachelor’s degree.
• Comfort with technology, mobile services, and online banking services.

Culture & Benefits

• Full-time, branch-based position in Bronx, New York.
• Work schedule includes flexibility for weekends.
• Mandatory training may involve occasional travel.
• Equal opportunity employment and nondiscrimination across legally protected categories.