Litigated File Handler (NIHL)

Location: Hybrid role based in Birmingham, with a flexible office location between Bolton and Birmingham. Working hours are Monday to Friday, 9am-5pm, 35 hours per week.

Company

hirify.global provides legal and claims solutions to insurers, businesses, and other organisations in the insurance sector, using specialist legal expertise, technology, and AI-driven claims solutions.

What you will do

• Manage a predominantly litigated caseload of noise-induced hearing loss claims.
• Review documents, medical records, personnel records, and other evidence, preparing accurate reports and drafts.
• Conduct investigations, obtain witness statements, and communicate with insured individuals.
• Instruct counsel and experts and liaise with insurers and insured parties.
• Attend conferences, trials, and court appointments while meeting court timetables.
• Handle disclosure, routine correspondence, legal research, and compliance with SRA standards and regulations.

Requirements

• Prior experience handling noise-induced hearing loss claims.
• Ability to manage a litigated caseload.
• Expertise in disease cases, particularly NIHL claims.
• Strong negotiation, communication, organisation, and problem-solving skills.
• Ability to work under pressure, meet targets, and maintain close attention to detail.
• Proficiency with IT tools and technologies.

Culture & Benefits

• Supportive team environment with a focus on effective claim strategies and client outcomes.
• hirify.global Incentive Plan.
• 25 days of annual leave, increasing with service, with the opportunity to buy or sell three days.
• Health cash plan, online GP access, mental health and wellbeing support, and financial and legal wellbeing services.
• Pension contributions of 5% from the employee and 3% from the employer, plus death-in-service cover after one year.
• Access to cycle-to-work, technology, season ticket loan, gym, discount, and retail schemes after successfully completing probation.

Hiring process

• Application, initial phone call, CV review, interview, and second-stage interview.
• Offer and hiring stages follow successful interviews.