3 дня назад
Application Support Specialist
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Application Support Specialist (Microsoft Intune/SaaS): Managing application packaging, SaaS integrations, and end-user compute across enterprise devices in a Perth technology team with an accent on secure deployment, endpoint configuration, and cloud-first application management. Focus on resolving complex technical issues, aligning changes with security governance, and mentoring IT Services colleagues.
Location: Perth, Australia
Company
is an interactive entertainment company developing free-to-play online social games, including casino and poker products.
What you will do
- Package, configure, and deploy applications across end-user devices using Microsoft Intune and UEM platforms.
- Review and support new and renewing SaaS applications, maintaining secure and reliable integration methods.
- Act as an escalation point for complex technical issues between the Service Desk and Systems Administration functions.
- Mentor and upskill the wider IT Services team.
- Collaborate with global teams and security stakeholders on endpoint configuration, change management, and governance standards.
Requirements
- Proven experience with Microsoft Intune, MDM/UEM, application packaging, and software deployment.
- Hands-on experience managing SaaS platform integrations in a cloud-first environment.
- Background as a Senior Service Desk Analyst, EUC Engineer, or similar technical specialist in an MSP or cloud-based organisation.
- Strong communication skills, including mentoring and explaining complex technical concepts to non-technical stakeholders.
- Experience with enterprise applications such as Okta, Slack, or Atlassian, plus awareness of cybersecurity best practices.
Culture & Benefits
- Flexible working environment supporting work-life balance.
- Learning and career advancement opportunities.
- Diverse and inclusive workplace.
- Competitive compensation, perks, and benefits.
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