Account Coordinator - Post Repo (M-F, 8-5 CDT)

Location: Remote, United States; working hours are 8:00–17:00 CDT, Monday through Friday.

Hourly compensation: $19.00–$20.00 USD.

Company

hirify.global is a technology, data, and innovation company operating a digital marketplace for wholesale used vehicles.

What you will do

• Manage and process accounts in the internal PAR queue while meeting service-level agreements.
• Support inbound inquiries from internal and external customers.
• Initiate outbound calls to customers and recovery vendors.
• Coordinate with other departments to meet customer service levels.
• Collect and provide clear, accurate, and complete information using established tools and procedures.

Requirements

• 1–2 years of experience in customer service, finance, or the automotive industry.
• High school diploma or equivalent; a bachelor’s degree is preferred.
• Ability to manage accounts and provide exceptional customer service.
• Excellent written and verbal communication skills.
• Ability to work independently, efficiently, and meet internal and external time commitments.
• Proficiency with computer systems and Google Workspace applications.

Nice to have

• Experience with web technology.
• Additional finance or automotive industry experience.

Culture & Benefits

• Medical, dental, and vision benefits with employer HSA contributions and FSA options in the US.
• Immediately vested 401(k) with company match in the US.
• Paid vacation, personal, sick, maternity, and paternity leave.
• Employer-paid short- and long-term disability, life insurance, and AD&D coverage in the US.
• Tuition reimbursement, employee assistance resources, and opportunities for career development and internal promotion.