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9 дней назад

Account Coordinator - Post Repo (M-F, 8am-5pm EST)

19 - 20$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Account Coordinator - Post Repo (M-F, 8am-5pm EST) (Customer Service/Finance): Managing post-repossession accounts and customer inquiries for a digital wholesale vehicle marketplace with an accent on account processing, customer communication, and accurate information handling. Focus on coordinating with internal departments and recovery vendors, meeting service-level commitments, and managing inbound and outbound customer interactions.

Location: Remote, United States; 8am–5pm EST, Monday–Friday

Salary: $19.00–$20.00 USD per hour

Company

hirify.global operates a digital marketplace for wholesale used vehicles, combining technology, data, and vehicle remarketing services.

What you will do

  • Manage and process accounts in PAR’s internal queue in line with service-level agreements.
  • Respond to inbound inquiries from internal and external customers.
  • Make outbound calls to customers and recovery vendors.
  • Coordinate with other departments to meet customer service levels.
  • Collect and provide accurate, complete information using established tools and procedures.

Requirements

  • 1–2 years of experience in customer service, finance, or the automotive industry.
  • High school diploma or equivalent; a bachelor’s degree is preferred.
  • Ability to manage accounts and provide exceptional customer service.
  • Strong written and verbal communication skills.
  • Ability to work independently, efficiently, and meet internal and external deadlines.
  • Proficiency with computer systems and Google Workspace applications.

Nice to have

  • Experience with web technology.
  • Additional finance or automotive industry experience.

Culture & Benefits

  • Medical, dental, and vision benefits with employer HSA contributions and FSA options in the United States.
  • Immediately vested 401(k) with company match in the United States.
  • Paid vacation, personal, sick, maternity, and paternity leave.
  • Employer-paid disability, life insurance, AD&D, and employee assistance programs.
  • Tuition reimbursement and opportunities for skill development and internal advancement.

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