Inside Sales Support Specialist (Enterprise Mobility)

Location: Atlanta, GA, United States

Company

hirify.global develops supply chain commerce technology connecting warehouse, transportation, and retail operations.

What you will do

• Answer customer and sales-partner questions about enterprise mobility products, accessories, configurations, pricing, availability, and next steps.
• Prepare and update quotes for standard hardware configurations, substitutions, renewals, replacement devices, subscriptions, and add-on transactions.
• Review pricing, product details, approvals, customer information, and required documentation for quote accuracy.
• Support quote-to-order execution and coordinate revisions, exceptions, handoffs, and follow-up activities.
• Partner with Account Executives, Solutions Engineers, Purchasing, Finance, distributors, OEMs, and sales operations to resolve issues.
• Maintain records in Salesforce and quoting tools, manage work queues, and contribute to improved processes, templates, training materials, and knowledge resources.

Requirements

• At least two years of experience in inside sales, sales support, sales operations, order management, customer service, or a related field.
• Strong customer-service orientation, professional communication, organization, problem-solving, escalation, and follow-through skills.
• Ability to manage multiple requests, priorities, deadlines, and follow-up activities with strong attention to detail.
• Ability to understand technical products and explain options in clear business terms.
• Proficiency with Microsoft Office and CRM or quoting systems.
• A bachelor's degree in business, technology, supply chain, or a related field is preferred; equivalent practical experience may be considered.

Nice to have

• Experience supporting B2B technology, hardware, distribution, or channel sales.
• Familiarity with Salesforce, QuoteWerks, QuoteValet, or similar CRM and quoting tools.
• Experience with enterprise mobility products such as rugged mobile computers, tablets, barcode scanners, RFID equipment, printers, point-of-sale devices, voice solutions, accessories, or mobile-device-management software.
• Experience working with OEMs, distributors, resellers, purchasing organizations, quote-to-order processes, renewals, special pricing, deal registration, or vendor coordination.

Culture & Benefits

• Full-time employment supporting enterprise mobility sales operations.
• Inclusive environment with cultural celebrations, interest groups, and volunteer opportunities.
• Equal Employment Opportunity Employer.
• Employment eligibility is verified in the United States through the E-Verify program.