Account Manager (Fintech)

Location: New York, NY; onsite five days per week

Compensation: $110K–$160K OTE with a 70/30 split

Company

Venture-backed Series A B2B SaaS and fintech company building a payroll and back-office platform for startups and small businesses.

What you will do

• Own a portfolio of startup and small-business accounts with retention, expansion, and satisfaction targets.
• Identify and close expansion opportunities across the product suite.
• Run executive-level business reviews with data-driven recommendations tied to customer outcomes.
• Connect product usage with the business results customers care about.
• Prioritize a large portfolio while meeting quarterly targets.
• Partner with customer experience, activations, and sales to maintain a coherent customer journey and develop account management playbooks.

Requirements

• 2–3+ years of experience in B2B new-business sales or account management.
• Proven success managing a book of business and driving retention, expansion, and customer satisfaction.
• Experience running executive-level business reviews and presenting data-driven recommendations.
• Strong business acumen, communication, organization, adaptability, and stakeholder-influence skills.
• Technical aptitude to learn a complex product quickly.
• Based in or relocating to New York and able to work onsite five days per week.

Culture & Benefits

• Work in a fast-growing, early-stage company where processes are still being developed.
• Collaborate closely with customer success, customer experience, activations, and sales.
• Contribute ideas directly to the evolution of the account management function.