Digital Account Manager (Digital Agency)

Location: Amsterdam or Rotterdam, Netherlands; hybrid with 2–3 days per week in the office. The role also allows working from abroad for up to 13 weeks per year.

Company

hirify.global is a Growth Invention company combining technology and marketing to deliver brand, media, experience, commerce, CRM, and technology and data services for ambitious brands.

What you will do

• Build and maintain strong relationships with clients and key decision-makers.
• Understand client needs and business objectives, then prioritize expectations across digital projects.
• Coordinate communication between clients and internal teams to support high-quality delivery.
• Identify and pursue opportunities for client growth.
• Resolve issues proactively and maintain client trust.
• Prepare progress reports and forecasts while organizing teams around client challenges and opportunities.

Requirements

• Previous experience in a digital agency and a proven track record in a similar commercial, client-facing role.
• Strong understanding of the digital industry and digital product delivery processes.
• Understanding of how strategy, design, technology, and data contribute to valuable digital products and experiences.
• Strong communication, listening, interpersonal, and relationship-building skills.
• Understanding of the commercial dynamics of a digital agency and the ability to connect channels and touchpoints.
• Curiosity about industry news, technology trends, and best practices, together with a strong work ethic.

Culture & Benefits

• Flexible hybrid working policy with the opportunity to work abroad for up to 13 weeks per year.
• 24 vacation days per year with the option to purchase additional vacation days.
• Learning courses and development programs tailored to individual needs.
• Health, gym, wellness, and healthy-lunch benefits.
• Lease-bike discount and an NS Business Card for commuting.
• Inclusive workplace with opportunities to collaborate on projects for local and global clients.