Manager, Sales Operation (Healthcare)

Location: Hybrid in Blue Bell, Pennsylvania, United States

Company

hirify.global is a global healthcare intelligence and clinical research organization focused on helping bring new medicines and treatments to patients faster.

What you will do

• Analyze sales performance, pipeline activity, forecasting data, and market trends to identify opportunities, risks, and growth areas.
• Develop and maintain dashboards, reports, and forecasting models that provide actionable business insights.
• Improve sales processes, reporting accuracy, operational efficiency, and revenue predictability.
• Maintain the integrity, governance, and consistency of commercial data across systems and reporting tools.
• Guide sales teams on tools, systems, reporting, and operational processes.
• Partner with Sales, Finance, Business Development, and Operations leaders while coaching junior Sales Operations team members.

Requirements

• Experience analyzing business or sales performance data and delivering actionable insights to stakeholders.
• Strong commercial acumen and stakeholder management skills, including confidence engaging with senior leaders.
• Advanced Excel skills, including complex formulas, data modeling, pivot tables, reporting, and analysis.
• Experience with CRM platforms such as Salesforce and an understanding of commercial data flows.
• Experience with dashboarding and reporting tools such as Tableau, Power BI, or similar BI platforms.
• Background in Sales Operations, Commercial Excellence, Finance, Revenue Operations, Business Intelligence, Sales Support, Data Analytics, or a similar function.

Nice to have

• Experience in pharmaceutical, biotechnology, clinical research, healthcare, or another data-driven commercial industry.
• Experience driving continuous improvement initiatives and business performance through data.

Culture & Benefits

• Inclusive culture centered on integrity, collaboration, agility, and belonging.
• Annual leave and country-specific flexible benefits.
• Health insurance options, life assurance, and retirement planning support.
• Global Employee Assistance Programme with 24-hour access to wellbeing professionals.
• Additional benefits may include childcare vouchers, gym memberships, travel subsidies, and health assessments.