Telesales Associate

Location: Fully remote, based in Egypt; coverage hours agreed to match the UAE market

Company

hirify.global is a hospitality management company combining hospitality operations with its own property management software, RentalReady.

What you will do

• Contact companies, relocation agencies, travel agents, and other B2B partners by phone, WhatsApp, and email.
• Follow up on inbound and outbound leads and convert enquiries into confirmed reservations.
• Prepare quotes, check availability, and create accurate reservations in the booking system.
• Support B2B clients before and during their guests’ stays and encourage repeat reservations.
• Maintain CRM records, call activity, reservation data, pipeline updates, and performance reports.
• Coordinate with Reservations, Guest Experience, and Revenue Management contacts to support smooth stays.

Requirements

• At least 2 years of experience in telesales, B2B sales, reservations, or corporate travel.
• Fluent written and spoken English and Arabic.
• Confident phone communication skills, with a persuasive approach to outbound calls.
• Strong organisation, follow-up, target orientation, and ability to work independently.
• Comfort with CRM tools, spreadsheets, and reservation or booking systems.
• Based in Egypt with reliable internet and a quiet place for calls.

Nice to have

• Experience with hotel or short-term rental reservations, serviced apartments, or hospitality sales.
• Knowledge of the UAE market and corporate travel.
• Experience with HubSpot or a similar CRM.

Culture & Benefits

• Long-term freelance engagement with an established, growing hospitality and technology company.
• Fully remote work from Egypt with coverage hours aligned to the UAE market.
• Up to 25 personal days per year without a reduction in the agreed fee, subject to advance approval.
• Inclusive international environment with colleagues from more than 60 nationalities.