Sales & Customer Support Manager

Location: Fully remote, from anywhere in the world

Salary: $700 per month fixed salary, plus performance-based sales commission; average monthly income is $1,000+

Company

FullFlat provides complete furnishing solutions for empty apartments in the UAE, including furniture, lighting, decor, accessories, and home essentials.

What you will do

• Communicate with clients through phone, WhatsApp, email, and CRM in English.
• Process inbound leads and inquiries, conduct outbound outreach, and perform cold calls and follow-ups.
• Support existing clients throughout the sales and project process.
• Prepare quotations, commercial offers, and invoices.
• Upsell additional products and services to increase average order value.
• Manage deals, tasks, and payments in Bitrix24 while coordinating with design and operations teams.

Requirements

• Excellent English at C1–C2 level is mandatory.
• Experience in sales, customer support, account management, or business development.
• Experience with CRM systems; Bitrix24 experience is an advantage.
• Confident communication, objection handling, negotiation, and trust-building skills.
• Comfort with high-volume calls, daily outreach, cold calling, and follow-ups.
• Self-discipline, independence, and a customer-oriented mindset in a remote environment.

Nice to have

• Russian language proficiency.

Culture & Benefits

• Fully remote work from anywhere in the world.
• Full-time Monday–Friday schedule, 5/2.
• Training on products, CRM, and sales processes.
• Performance-based commission and opportunities for higher earnings based on results.
• International team and career growth opportunities.