Customer Account Executive (SaaS)

TL;DR

Customer Account Executive (SaaS): Managing a book of business to drive expansion and retention by identifying customer needs and positioning solutions to maximize customer value. Focus on executing a consistent and strategic sales process and collaborating cross-functionally to ensure customer satisfaction.

Location: This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays.

Salary: $160,000 - $230,000

Company

hirify.global is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year.

What you will do

• Manage a book of business to drive expansion and retention.
• Execute a sales process across the full customer lifecycle.
• Collaborate with Customer Success, Implementation, Support and Product teams.
• Maintain accurate forecasting and pipeline hygiene in sales tools.
• Sharpen sales skills and deepen product knowledge.

Requirements

• At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS.
• Experience sourcing and selling deals in the $25k-$250k ARR range.
• Comfort with basic sales tools.
• Excellent communication skills.
• Self-sufficient with a strong internal sense of urgency.
• Comfortable with commercial negotiation.

Culture & Benefits

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents.
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave.
• Paid time off - take the time you need, when you need it.
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use.
• Mental health support through Modern Health.
• Regular team events to connect, recharge, and have fun.