Customer Account Executive (AI)

Location: Hybrid, based out of the New York office or Chicago hub. New York attendance is required at least twice a week on Tuesdays and Thursdays, with additional in-office days possible for team or company events.

OTE: $144,000–$200,000 annually, plus equity and commission.

Company

hirify.global provides an AI-powered contracting platform that helps organizations manage agreements, surface insights, and accelerate business processes.

What you will do

• Manage a book of business to drive customer expansion and retention.
• Identify customer needs, uncover growth opportunities, and position solutions that maximize customer value.
• Execute the full customer-lifecycle sales process from discovery and value articulation through negotiation and close.
• Partner with Customer Success, Implementation, Support, and Product to ensure customer satisfaction and long-term success.
• Maintain accurate forecasts and pipeline hygiene in sales tools, and report progress against individual and team targets.
• Deepen product knowledge and continuously improve sales skills and selling approaches.

Requirements

• 2–5 years of new business sales or account management experience, ideally in B2B SaaS.
• Experience sourcing and selling deals in the $25,000–$250,000 ARR range.
• Ability to independently run a full sales cycle.
• Comfort with sales tools and internal systems for identifying upsell and cross-sell opportunities.
• Strong communication, follow-through, collaboration, self-sufficiency, and sense of urgency.
• Comfort with commercial negotiation and adapting selling style as needed.

Culture & Benefits

• Health, dental, and vision coverage for employees, with dependent coverage options.
• Gender-neutral parental leave, compassionate leave, and family-forming support.
• Flexible paid time off and monthly wellbeing and hybrid-work stipends.
• Mental health support, pre-tax commuter benefits, and a 401(k) plan with employer match for US employees.
• Regular team events and opportunities for career growth and development.