Renewals Specialist - German Speaking (SaaS)

Location: Cork, Ireland; hybrid, with 3 days per week in the office

Company

hirify.global provides an AI-driven digital work platform combining endpoint management, virtual apps and desktops, digital employee experience, and security and compliance solutions.

What you will do

• Manage the end-to-end renewal process for a high volume of corporate customer accounts.
• Contact customers 90–120 days before renewal to confirm contract terms and secure renewals.
• Act as the first point of contact for renewal discussions and escalate concerns to internal teams.
• Identify at-risk accounts and route upsell or cross-sell opportunities to Customer Success and Account Executives.
• Maintain renewal activity records in Salesforce and report on renewal rates, churn risks, and growth opportunities.
• Provide insights to improve renewal operations and customer touchpoints.

Requirements

• 0–2 years of experience in customer-facing or sales-related roles, including SaaS, subscription-based, or retail sales.
• Fluent German required.
• Strong motivation to build a career in technology sales.
• Ability to work effectively in a high-volume, transactional sales environment.
• Excellent communication, organization, efficiency, and accuracy.
• Familiarity with CRM systems; Salesforce experience is preferred.

Culture & Benefits

• Hybrid working arrangement with three office days per week in Cork.
• Opportunity to progress into field sales or account management roles.
• Inclusive, equal-opportunity workplace focused on customer value, trust, efficiency, and collaboration.