Insurance Specialist (Renewals) (Insurance)

Location: Galway, Ireland; office-based role

Salary: €30,000 without a qualification; €33,000 with APA; €35,000 with CIP. Bonus is paid as a percentage of salary, with stated OTE of €36,300, €39,930, or €42,350 respectively.

Company

A global business developing sustainable mobility, connectivity, and technology solutions for businesses, with a focus on innovation and the energy transition.

What you will do

• Sell business insurance compliantly to existing commercial clients after reviewing their needs and available insurance products.
• Manage renewals, retain existing policies, and identify upselling and cross-selling opportunities.
• Act as a broker for clients and manage accounts, including mid-term adjustments, administration, finance facilitation, and insurer correspondence.
• Provide customer service by phone and email, de-escalate complaints, resolve problems, and build long-term client relationships.
• Work with colleagues and insurers, manage personal targets and KPIs, and contribute to team development.
• Complete administrative duties and maintain professional development required by applicable regulation and legislation.

Requirements

• Experience or capability in commercial insurance sales, renewals, broking, or client account management.
• APA or CIP qualification is required for the corresponding qualification-based salary level.
• Ability to assess client needs and provide suitable insurance products in a compliant manner.
• Ability to manage targets, time, administration, customer issues, and client communication independently.
• Strong relationship-building and customer service skills for communication with clients, colleagues, and insurers.

Culture & Benefits

• Friendly, inclusive working environment.
• Fast-growing organisation with an agile and innovative approach.
• Support for continuous improvement and employee empowerment.
• Bonus potential and a range of core benefits.
• Commitment to inclusivity, innovation, agility, and professional drive.