Sales Development Representative (SaaS)

Location: Remote, based in Ireland

Company

Twilio provides communications solutions that help businesses and developers create personalized customer experiences.

What you will do

• Generate qualified pipeline for the New Business and Strategic Sales organizations.
• Identify new companies and markets through multi-channel, value-based prospecting.
• Research accounts and conduct outbound calls, personalized email outreach, and social selling.
• Meet and exceed monthly goals for creating new business opportunities.
• Use Salesforce, Outreach, Sales Navigator, and other sales productivity tools.
• Partner with Account Executives on account strategies and territory plans.

Requirements

• Growth-oriented, goal-focused, resilient, and comfortable working in a fast-moving environment.
• Ability to create strategic, personalized outreach and build relationships with prospects.
• Strong sense of responsibility and willingness to collaborate with Account Executives.
• Ability to adapt to change and handle varied, creative day-to-day work.
• Must be based in Ireland.

Nice to have

• 1+ year of customer-facing experience.

Culture & Benefits

• Remote-first working environment with occasional in-person team gatherings, functional off-sites, or customer meetings.
• Approximately 0% travel anticipated for the role.
• Competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.
• Training and onboarding through Twilio’s SDR program.
• Equal opportunity workplace focused on inclusion, initiative, collaboration, and community impact.

Hiring process

• Twilio uses AI to support hiring efficiency, while final decisions are made by employees.
• A formal interview process is required; interviews are not conducted exclusively through text-based messaging apps.