Carrier Success Associate (FreightTech) - Chicago

Location: Chicago and the Chicagoland area; hybrid work model with scheduled in-office and work-from-home days

Salary: $22–$24 per hour plus commission

Company

hirify.global is a FreightTech company using patented pooling technology and its FlockDirect platform to make truckload freight more efficient, reliable, and sustainable.

What you will do

• Build, grow, and manage a book of carrier partners through outbound calls, emails, onboarding, and ongoing engagement.
• Coordinate daily freight execution, ensuring shipments are covered, serviced, and tracked through the platform.
• Develop carrier relationships and drive platform adoption through consistent strategic communication.
• Use sales and negotiation skills to optimize carrier utilization and achieve strong economic outcomes.
• Collaborate with Customer Success, Tracking, and Operations teams to support carriers and customers.
• Maintain carrier and capacity data, monitor shipment performance, and identify execution improvements.

Requirements

• Strong written and verbal communication skills.
• Comfort with outbound sales activity, relationship building, influence, negotiation, and real-time problem-solving.
• Ability to meet or exceed performance goals and manage multiple priorities in a fast-moving environment.
• Strong work ethic, adaptability, organization, attention to detail, and willingness to learn.
• Bachelor’s degree and previous sales, account management, or customer-facing experience are preferred.
• Talent is currently being targeted in the Chicagoland area.

Culture & Benefits

• Comprehensive training covering freight industry fundamentals, company technology, and practical sales execution.
• Collaborative, high-performing sales organization with visible individual impact and opportunities for growth.
• Full-time employees are eligible for an equity package and competitive benefits.
• 401(k) retirement savings plan.
• Medical, dental, and vision coverage with HMO and PPO options for employees and dependents.