1 день назад
Account Manager (Logistics)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Manager (Logistics): Managing and growing client accounts across last-mile delivery, logistics, warehousing, and e-commerce fulfillment with an accent on workforce planning, shift fulfillment, and operational partnerships. Focus on forecasting account metrics, expanding multi-site relationships, resolving escalations, and ensuring reliable staffing during peak demand.
Location: Remote within the United States
Company
is a workforce technology company matching hourly workers with shifts while helping logistics and other businesses access reliable staffing.
What you will do
- Manage a portfolio of last-mile delivery, 3PL, warehouse, distribution, and e-commerce fulfillment accounts.
- Serve as the primary contact for staffing plans, escalations, account strategy, and workforce initiatives.
- Build relationships with operations, fleet, safety, HR, site, and warehouse stakeholders.
- Understand shift patterns, volume forecasts, delivery routes, equipment requirements, certifications, and safety standards.
- Maintain and expand client contracts by identifying opportunities across new sites, shifts, markets, and job categories.
- Track fill rates, worker performance, satisfaction, revenue growth, account health, and business review metrics while coordinating with Sales and Operations.
Requirements
- 3–5+ years of experience as an Account Manager, ideally in logistics, warehousing, last-mile delivery, staffing, or workforce solutions.
- Strong understanding of warehouse, fulfillment, delivery operations, labor dynamics, and high-volume shift-based staffing.
- Ability to communicate, present, negotiate, and influence stakeholders from site supervisors to VP-level operations executives.
- Experience with CRM software such as Salesforce and Google Suite.
- Track record of delivering client-focused solutions and achieving retention and growth targets.
- Ability to manage multiple accounts and priorities with strong attention to detail; an undergraduate degree is preferred.
Culture & Benefits
- Remote work culture with coworking opportunities in San Francisco, New York, Seattle, and Toronto.
- Competitive base salary with commission and clear OTE upside.
- Equity participation.
- Medical, dental, and vision coverage, plus a 401(k).
- Flexible time off, a work-from-home stipend, and in-person company offsites.
- Diverse, mission-driven, supportive culture focused on ownership, ambiguity, and lasting impact.
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