Account Manager (Hong Kong and Macau) (Academic Publishing)

Location: Based in Hong Kong with a requirement to live within commuting distance of the Hong Kong office and work onsite three days per week or more; flexible work from home or remotely is available on other days. Travel across the territory, to conferences, and to book fairs is required. Applicants must have the right to work and live in Hong Kong. Relocation support is not provided.

Company

hirify.global is part of Informa, a global academic publishing, business intelligence, knowledge, and events business. Taylor & Francis produces peer-reviewed books and journals for academic and professional audiences.

What you will do

• Manage and grow new and existing academic publishing accounts across Hong Kong and Macau.
• Achieve annual territory sales targets and contribute to revenue and profit objectives.
• Build strategic customer relationships with institutions, distributors, funders, government bodies, and other industry stakeholders.
• Identify new customers, business development opportunities, and avenues for product growth.
• Develop territory strategies, customized sales materials, promotional activities, and consultative solutions.
• Collaborate with Marketing, Editorial, Credit Control, and Sales Support while maintaining CRM data and reporting market developments.

Requirements

• At least three years of successful account management experience.
• Experience in sales, managing high-pressure environments, and meeting or exceeding revenue targets.
• Strong understanding of academic publishing, academic content business models, open access, journals, and eBooks.
• Strong consultative sales, communication, analytical, stakeholder management, and business development skills.
• Native-level Cantonese, fluent English, and basic conversational Mandarin are required.
• Competent use of Microsoft Office and sales tools or systems; willingness to travel as required.

Culture & Benefits

• Balanced working model combining office, customer-facing, conference, and remote work.
• Flexible working culture with 20 days of annual leave, pro-rated in the first year, plus a birthday day off.
• Four paid volunteering days per year.
• Healthcare insurance with optional family participation at the employee’s expense, annual health screening, optical and medical care.
• Employee assistance programme with 24/7 well-being support and a performance bonus.
• Share Match plan providing two free shares for each company share purchased.

Hiring process

• Applications are shortlisted on a rolling basis, with interviews taking place alongside the advertising period.
• Applications close on 30 October 2026.