Account & Relationship Management Executive

Location: Tokyo, Mita, Japan

Company

hirify.global provides products and services supported by account, sales, and client relationship management.

What you will do

• Manage a portfolio of accounts and build in-depth relationships with key decision-makers.
• Analyze customer needs and align products and services with business requirements.
• Negotiate commercial terms, close sales, and implement targeted account strategies.
• Track sales performance, prepare accurate forecasts, and adapt strategies based on metrics.
• Conduct client status meetings, support product and service implementation, and maintain customer satisfaction.
• Resolve complex customer issues and identify upselling and cross-selling opportunities.

Requirements

• Excellent verbal and written communication skills.
• Strong negotiation skills and the ability to set terms and close deals.
• Solid understanding of products or services and experience designing sales strategies.
• Advanced CRM software skills for account management.
• Strong analytical and problem-solving skills.
• Exceptional ability to build and maintain long-term client relationships.

Culture & Benefits

• Full-time employment based in Tokyo, Mita.
• Interviews may require in-person attendance at a hirify.global office.
• Virtual backgrounds should be removed during interviews, and candidates must participate without AI tools or external prompts.

Hiring process

• Interviews assess individual skills, experience, and communication style.
• Some candidates may be required to appear onsite at a hirify.global office.