Technical Account Manager (AI)

Location: Austin, TX, United States; full-time role with up to 30% domestic travel and occasional international travel.

Company

hirify.global develops distributed AI infrastructure for private, scalable AI deployment on edge and consumer hardware.

What you will do

• Build trusted technical relationships with CTOs, engineering and IT leaders, architects, and operations stakeholders across industrial accounts.
• Define account strategies and multi-year AI roadmaps for manufacturing, energy, logistics, warehousing, quality inspection, predictive maintenance, and supply chain optimization.
• Architect AI deployments, edge hardware integrations, retrofit strategies, and industrial facility enhancements.
• Coordinate AI solution architects, data engineers, product teams, delivery teams, and partners to align solution designs with customer roadmaps.
• Lead technical presentations, workshops, demonstrations, and proofs of concept to validate performance, scalability, and workflow integration.
• Translate complex AI and data-driven concepts into outcome-oriented proposals for engineering, IT, and executive stakeholders.

Requirements

• 8+ years of experience in account management, solution engineering, technical account management, or technical sales within manufacturing, energy, supply chain, or industrial enterprise software.
• Strong knowledge of industrial and supply chain systems, including PLCs, edge computing, network architectures, sensor networks, SCADA, MES, and WMS/TMS systems.
• Ability to translate complex operational requirements into technical AI solutions.
• Bachelor’s degree in Engineering, Computer Science, Data Science, Manufacturing Technology, or a related field, or equivalent practical experience.
• Ability to travel up to 30% domestically, with occasional international travel.

Nice to have

• 10+ years of experience in technical account management or solution architecture in manufacturing, energy, or supply chain management.
• Hands-on experience with industrial AI/ML deployment, computer vision, edge AI runtimes, and large-scale industrial AI projects.
• Master’s degree or relevant PMP, AI, or cloud certifications.

Culture & Benefits

• Core values centered on truth, ownership, tenacity, and humility.
• Comprehensive health, dental, and vision benefits.
• 401(k) matching and Function Health subscription for U.S.-based employees.
• $200 monthly health and wellness stipend.
• Continuing education support, flexible time off, parental leave, and supplemental life insurance.
• Free parking for in-office employees.