General Manager, Owner's Club (Real Estate)

Location: On-site in Tempe, Arizona; travel required for Owners Club events, member meetings, and strategic initiatives.

Salary: $140,000 annual W-2 salary

Company

New Reach operates a community-centric platform with more than 37,000 members, connecting people to tools, capital, opportunities, and peer collaboration across industries.

What you will do

• Set and execute the long-term vision, strategic plan, positioning, and growth strategy for Owners Club.
• Own revenue, member acquisition, retention, engagement, profitability, and member lifetime value.
• Lead curriculum, programming, live events, virtual experiences, peer groups, regional activities, and ongoing community engagement.
• Build trusted relationships with accomplished entrepreneurs and real estate investors while representing Owners Club at events and strategic initiatives.
• Develop Captains and regional leaders, build a high-performing team, and establish accountability and succession plans.
• Partner with Sales, Marketing, Events, Education, Finance, Technology, and executive leadership on execution, budgets, KPIs, risks, and new growth opportunities.

Requirements

• 10+ years of progressive leadership experience with responsibility for business growth, revenue, customer or member experience, and team performance.
• Experience leading a premium membership organization, executive community, recurring-revenue business, high-touch client experience, or comparable business unit.
• Proven ability to improve sales, retention, engagement, and customer or member lifetime value.
• Strong business and financial acumen, including budgeting, forecasting, performance reporting, and operating plans.
• Exceptional executive presence, communication, judgment, discretion, and relationship-management skills.
• Ability and willingness to work on-site in Tempe and travel for events, member meetings, and strategic initiatives.

Nice to have

• Experience with executive peer organizations, mastermind communities, membership associations, or premium professional networks.
• Experience in real estate investing, entrepreneurial education, coaching, or high-ticket education and membership businesses.
• Experience leading a business unit or brand with direct accountability for revenue, retention, and profitability.
• Bachelor's degree in Business, Marketing, Communications, Leadership, or a related field; an advanced degree is preferred.

Culture & Benefits

• Paid time off and holidays off.
• Medical, dental, and vision coverage, with optional telehealth, disability, and life insurance.
• 401(k) with a 4% company match.
• Maternity and paternity leave.
• Free enrollment in online courses and continued development opportunities.
• Servant leadership, an open-door policy, company events, and national and international volunteer opportunities.