Staff Systems Engineer (Middleware/NGINX)

Location: Austin, Texas, United States; at least 3 days per week in the office

Salary: $133,300–$213,400 USD per year, with potential bonus and equity eligibility

Company

hirify.global provides global payments technology that facilitates transactions between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories.

What you will do

• Design, configure, deploy, maintain, and troubleshoot middleware and reverse proxy platforms across lower and production environments.
• Operate multi-tenant NGINX and Apache HTTP Server platforms for routing, SSL/TLS, load balancing, redirects, and upstream connectivity.
• Support Linux-based deployments, scripting, service management, log analysis, REST API integrations, and messaging systems.
• Partner with SRE teams on production readiness, change approvals, deployment validation, rollback planning, and post-deployment monitoring.
• Use observability data, automation, reusable patterns, and GenAI tools to improve reliability, ROI, and operational efficiency.
• Create configuration guides, runbooks, deployment documentation, troubleshooting records, and handover materials.

Requirements

• 5+ years of relevant experience with a bachelor's degree, 2+ years with an advanced degree, 0 years with a PhD, or 8+ years of relevant experience.
• Strong hands-on experience with NGINX, Apache HTTP Server, Linux, middleware, REST/HTTP, and messaging technologies.
• Experience with high-availability, multi-tenant reverse proxy environments, SSL/TLS, virtual hosts, proxy modules, rewrite rules, mTLS, and secure service-to-service integration.
• Experience troubleshooting mission-critical production systems using logs, metrics, traces, dashboards, and platform telemetry.
• Experience with SRE collaboration, monitoring, alerting, automation, and infrastructure or CI/CD tools such as shell scripting, Python, Ansible, Terraform, Docker, or Kubernetes.
• Ability to work from the Austin office at least 3 days per week and participate in after-hours cross-geography handover or sync-up calls at least once weekly.

Nice to have

• Experience with Kafka, RabbitMQ, IBM MQ, ActiveMQ, or similar messaging platforms.
• Practical knowledge of GenAI workflows, including MCPs, tools, skills, AI-assisted troubleshooting, and documentation generation.
• Strong communication, ownership, mentoring, and stakeholder-management skills.

Culture & Benefits

• Collaborative work with global teams and SRE partners.
• Travel required 5–10% of the time.
• Benefits may include medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off, and wellness programs.
• Work hours vary according to department needs.