Account Manager (SaaS)

Location: Remote (United States)

Base salary: $75,000–$85,000 annually plus bonus/commission and benefits. Expected OTE: $125,000–$135,000.

Company

hirify.global develops secure leave management SaaS technology that helps employers manage complex workplace experiences with greater efficiency and certainty.

What you will do

• Manage renewals, upsells, account expansion, pricing, and commercial execution for an assigned book of business.
• Act as the primary contact for customer commercial conversations and drive proactive pipeline management in CRM systems.
• Demonstrate product value, address customer needs, and deliver training and guidance to increase adoption and satisfaction.
• Partner with Customer Success, Finance, and Legal to structure and finalize customer agreements.
• Collect customer feedback to support product and process improvements.
• Operate within a highly compliant environment while maintaining company controls and security standards.

Requirements

• Bachelor’s degree in Business or a related field, or equivalent experience.
• 4+ years of experience in account management, customer success, or a related client-facing role.
• Enterprise SaaS contract negotiation experience, including MSAs, auto-renewal terms, and recurring revenue models.
• Previous quota-carrying experience with a record of meeting or exceeding revenue targets.
• Strong communication, relationship-building, organization, prioritization, and deadline-management skills.
• Proficiency with CRM or account management tools such as Salesforce or HubSpot.

Nice to have

• Familiarity with HR, benefits administration, or compliance solutions.

Culture & Benefits

• Remote-first, results-driven work environment with flexibility and autonomy.
• Learning resources, leadership programs, and opportunities for professional growth.
• Comprehensive benefits, performance-based bonus opportunities, and equity opportunities.
• Flexible time off, paid holidays, and flexible leave programs.
• Inclusive culture focused on collaboration, diverse perspectives, accountability, and shared success.