3 дня назад
Account Manager (AI/SaaS)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Manager (AI/SaaS): Owning enterprise customer relationships, renewals, and expansion for an agentic AI platform with an accent on strategic account planning, AI use-case development, and measurable business outcomes. Focus on leading complex negotiations, identifying churn risks, and building scalable onboarding, QBR, and renewal playbooks.
Location: Remote from Germany
Company
Building an agentic AI platform that helps enterprises transform complex business workflows into AI-powered operations and achieve measurable business impact.
What you will do
- Own a portfolio of enterprise accounts and take responsibility for revenue retention and expansion.
- Build multi-year account plans, lead QBRs, and engage executive stakeholders around customer outcomes.
- Identify AI-driven workflow opportunities and advise customers on enterprise AI initiatives and use cases.
- Drive cross-sell, upsell, complex negotiations, renewals, and churn-risk mitigation.
- Lead onboarding and adoption with Solution Engineering, Product, and R&D to accelerate time-to-value.
- Translate customer feedback into product insights and create repeatable playbooks for onboarding, QBRs, and renewals.
Requirements
- 5–8+ years of experience in Account Management, Customer Success, or enterprise SaaS Sales.
- Proven quota-carrying experience with ownership of retention and expansion.
- Experience managing complex enterprise accounts and multi-stakeholder relationships.
- Strong negotiation, closing, communication, analytical, and data-driven skills.
- Solid understanding of AI concepts, enterprise applications, and workflow automation platforms.
- Native or full professional fluency in German is required.
Nice to have
- Experience in an early-stage or founding role.
- Domain expertise in Financial Services or Supply Chain.
Culture & Benefits
- Remote work arrangement from Germany.
- Early-stage environment with close collaboration across founders, Sales, Product, R&D, and leadership.
- Opportunity to help define and scale the customer success and account management function.
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