SMB Account Manager (Fintech)

Location: Remote within the Western Provinces of Canada; the posting also references Vancouver, British Columbia, Canada.

Salary: CAD 75,712–113,568 annually, depending on market zone, skills, experience, qualifications, work location, and market conditions.

Company

hirify.global builds technology and financial services products through brands including Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.

What you will do

• Grow and retain a multi-million-dollar GPV customer base.
• Understand merchant needs and help customers achieve their business goals with Square.
• Discover leads and cross-sell or upsell products and features.
• Address customer concerns strategically and help grow the managed accounts program.
• Partner with Sales, Support, and Product teams to improve the customer experience.
• Develop product or process specialization and provide feedback to product managers.

Requirements

• 2–3 years of experience in Sales, Account Management, Operations, Food and Beverage management, or a related field.
• Experience discovering and closing sales opportunities and building client relationships.
• Experience managing a pipeline to achieve revenue targets.
• Strong interest in business operations and strategy, with excellent organizational, analytical, written, and verbal communication skills.
• Experience with Salesforce or another CRM is preferred.
• Must be located in the Western Provinces of Canada. A BA/BS degree or relevant experience is required.

Culture & Benefits

• Remote work arrangement.
• Medical insurance and flexible time off.
• Retirement savings plans and modern family planning benefits.
• Use of automated AI tools may support application evaluation, with regulatory compliance and bias audits.

Hiring process

• Candidates may submit up to nine active applications within a 60-day period.
• Reapplications to the same role are accepted 90 days after a previous application has been reviewed.