Channel Account Manager (Automotive Software)

Location: Virtual US

Company

hirify.global provides data and software services that connect the vehicle lifecycle and protect critical assets such as homes and digital identities. Its platforms support approximately 235,000 partners and customers across more than 90 countries.

What you will do

• Manage post-sales relationships between hirify.global, T-Mobile employees, channel partners, and customers.
• Investigate solution needs, coordinate onboarding and follow-up training, and support FleetLocate Software launches.
• Present hirify.global applications, conduct demos, and design evaluation plans aligned with customer requirements.
• Resolve customer issues, manage escalations, and conduct account health checks, NPS follow-up, and Partner Business Reviews.
• Lead cross-functional collaboration with sales, legal, finance, and operations teams on renewals, migrations, upgrades, and other account changes.
• Maintain accurate customer and sales information in Salesforce and other reporting tools while meeting performance goals.

Requirements

• Bachelor’s degree in business administration, marketing, communication, or equivalent work experience.
• At least 2 years of sales, account management, or B2B experience.
• Experience negotiating new business opportunities and cultivating existing accounts.
• Experience working with channel partners or resellers and presenting software solutions through online meetings.
• Experience with Salesforce or similar CRM systems and proficiency in Microsoft Office and web presentation tools.
• Strong communication, listening, presentation, organization, prioritization, and time-management skills.

Nice to have

• Familiarity with the transportation or logistics industries.
• Previous experience in a channel or partner environment.

Culture & Benefits

• Virtual work arrangement in the United States.
• Collaboration with sales, channel leadership, legal, finance, operations, and other cross-functional teams.
• Focus on customer retention, operational quality, and measurable quantitative and qualitative goals.
• Inclusive workplace and equal employment opportunity environment.

Hiring process

• Submit a resume and cover letter describing relevant experience and interest in the position.