Inside Sales Representative – SSD Aftermarket

Location: Remote within the United States; listed location: Delaware

Salary: $29.35–$48.92 per hour, plus eligibility for bonus, stock, and benefits.

Company

hirify.global provides service solutions that help customers maintain their instruments through its Service & Support Division.

What you will do

• Sell CrossLab service offerings to new and existing customers through phone, email, and digital channels.
• Identify, qualify, develop, and forecast sales opportunities within an assigned territory.
• Manage the full service contract renewal process, including customer engagement and renewal quotes.
• Negotiate renewals within pricing guidelines and identify opportunities to expand service coverage.
• Convert time-and-material customers into service contract customers and develop upsell and cross-sell opportunities.
• Collaborate with Account Managers, Field Service, and Contract Administration to grow revenue and retain customers.

Requirements

• Bachelor’s degree or equivalent experience.
• 2+ years of inside sales or related sales experience.
• Strong communication, customer service, and negotiation skills.
• Experience using CRM tools such as Salesforce.
• Proven ability to meet or exceed sales goals and manage an accurate sales pipeline.
• Experience with service contracts, renewals, or aftermarket sales is preferred.

Culture & Benefits

• Full-time weekly schedule with the option to work remotely.
• Sales incentive eligibility, including bonus, stock, and benefits.
• Occasional travel may be required.
• Day shift with no specified end date.
• Inclusive, equal-opportunity workplace.