Sales Coordinator (Direct Sales)

Location: Remote within the United States; standard working hours are 8:00 am to 5:00 pm Eastern Time for US-based employees. Applicants must be based in the US and have the right to work there.

Salary: USD 55,000–60,000 yearly

Company

Manufacturing technology provider delivering AI-forward CPQ, PLM, and design and engineering solutions for more than 16,000 global customers.

What you will do

• Maintain accurate Salesforce records for accounts, contacts, opportunities, and activities to support forecasting.
• Coordinate calendars, customer and prospect meetings, follow-ups, and communications across US time zones.
• Prepare quotes and order forms according to pricing and approval guidelines.
• Track contracts and renewals, prepare documents, and coordinate with Finance and Legal.
• Follow up on inbound leads, route them to sellers, and support campaigns and events.
• Resolve order, invoicing, onboarding handoff, and customer inquiry issues with cross-functional teams while improving routine work through AI and automation.

Requirements

• Bachelor’s degree in business administration or a related field, or equivalent practical experience.
• 1–2 years of experience in sales support, sales administration, or a similar customer-facing administrative role, ideally in B2B.
• Hands-on Salesforce CRM experience and confident use of Microsoft 365, including Outlook, Word, Excel, and Teams.
• Strong written and verbal communication, organization, attention to detail, and prioritization skills.
• Curiosity and willingness to adopt AI-assisted tools.
• US-based with the right to work in the United States and able to work remotely.

Nice to have

• Experience supporting sales teams at a B2B software company in manufacturing, engineering, or industrial technology.
• Familiarity with CPQ, PLM, CAD, ERP, or quote-to-order processes.
• Experience with Salesforce reports and dashboards or sales engagement tools such as Outreach or Clari.
• Working knowledge of French.
• Experience using Claude, Microsoft Copilot, or similar AI tools for administrative automation.

Culture & Benefits

• Remote work for employees based in the United States.
• Paid time off, sick leave, and parental leave for eligible full-time employees.
• Medical, dental, and vision insurance.
• 401(k) plan, health savings account, life insurance, and employee assistance program.
• AI-forward approach focused on practical automation and business outcomes.

Hiring process

• Qualified applicants complete a 30-minute online pre-employment assessment.
• Employment follows Equal Employment Opportunity guidelines; E-Verify may apply in certain locations.