Client Operations Support Engineer (Endpoint Management)

Location: Seattle, WA, United States

Salary: $85,120–$134,400 USD gross annual base pay

Company

hirify.global provides client operations and technology services supporting endpoint management, security, and service delivery environments.

What you will do

• Manage the full endpoint lifecycle across Windows 11, macOS, iOS, and Android, including enrollment, configuration, compliance, deployment, and retirement.
• Design and maintain configuration baselines, policies, patching, application packages, OS servicing plans, and drift remediation.
• Support zero-touch provisioning with OEMs using platforms such as Intune, Windows Autopilot, Apple Business Manager, and Samsung Knox.
• Administer endpoint security controls, encryption, malware protection, compliance policies, identity dependencies, and conditional access.
• Automate remediation with PowerShell, define validation plans, and manage pilot and phased deployment rings.
• Resolve escalated DM&ES tickets, provide diagnostic context for onsite handoffs, and maintain CMDB, asset, and knowledge-base accuracy.

Requirements

• 2–5 years of related experience with a bachelor’s degree, or an equivalent combination of education and experience.
• Hands-on endpoint administration experience across Windows 11, macOS, iOS, and Android.
• Experience with a modern endpoint management platform such as Intune or an equivalent MDM/UEM solution.
• Knowledge of endpoint and configuration management, patching, vulnerability management, encryption, malware protection, compliance, and identity and access concepts.
• Working knowledge of DNS, DHCP, certificates, VPN, ITSM workflows, root-cause troubleshooting, and deployment testing.
• Experience with scripting for automation and remediation; PowerShell is preferred.

Nice to have

• Experience with Intune, Windows Autopilot, Tanium, ServiceNow, Apple Business Manager, or Samsung Knox.
• Microsoft, CompTIA, or ITIL 4 Foundation certifications.

Culture & Benefits

• Medical, dental, vision, flexible spending, commuter, life, disability, and other insurance benefits for regular full-time employees.
• 401(k) plan, paid time off, paid holidays, wellness days, and statutory leave.
• Continuing education, professional development platforms, tuition reimbursement, and an employee assistance program.
• Success is measured through endpoint update, application deployment, hardware security, mobile security, and service satisfaction targets.