Account Manager - Higher Education (Medical Research)

Location: Hybrid, based in Sydney or Melbourne, Australia; 60% customer-facing travel. Applicants may be required to appear onsite at a hirify.global office during the interview process.

Company

hirify.global is a global information and technology company serving customers in more than 180 countries, with solutions including the Ovid medical research portfolio.

What you will do

• Identify and pursue new customers and business opportunities across Australia and New Zealand.
• Develop and execute territory and account strategies for academic, healthcare, government, and research organisations.
• Deliver sales presentations, product demonstrations, and value-based solution discussions.
• Lead negotiations, manage objections, and secure contracts and renewals.
• Build and maintain the sales pipeline in Salesforce, forecast opportunities, and report against sales targets.
• Build relationships with clinical, operational, executive, procurement, and IT stakeholders.

Requirements

• At least 5 years of field sales experience.
• Experience selling at an institutional level, such as to libraries, academic institutions, clinical organisations, or information markets.
• Proven experience with complex sales cycles, solution selling, and new business development.
• Bachelor’s degree or higher.
• Strong communication, presentation, negotiation, stakeholder engagement, pipeline management, forecasting, and CRM skills.
• Ability to work independently and collaboratively and to deliver customer engagements virtually and in person.

Nice to have

• Experience with subscription-based content, technology, or SaaS sales.
• Knowledge of the health and hospital sector or publishing and information industries.
• Experience navigating healthcare budgets, IT, procurement, consortia, or government tenders.
• Advanced CRM, Office, and Copilot skills.

Culture & Benefits

• Flexible working arrangements, including work-from-anywhere and hybrid working options.
• Learning and development opportunities.
• Health and wellness programs.
• Parental leave benefits exceeding legislative requirements.
• Work within a global organisation with experienced leaders and an inclusive culture.

Hiring process

• Interviews assess individual skills, experience, and communication style.
• Interviews may include in-person participation at a hirify.global office; AI tools and external prompts are not permitted.