Enterprise Key Account Manager (Food Retail)

Location: Melbourne, Australia; hybrid work with most time spent in the office or in the field, plus flexibility to work from home

Company

A food surplus marketplace and social impact company connecting stores with surplus food to consumers while working to reduce food waste.

What you will do

• Develop and execute growth strategies for enterprise retail and food-service accounts.
• Manage a portfolio of large accounts, supporting corporate headquarters, regional teams, area managers, and stores.
• Build sustainable partner relationships and act as the main contact for account-related matters.
• Coordinate cross-functional projects including marketing campaigns, events, press releases, reporting, and partner initiatives.
• Research account opportunities, map stakeholders, understand decision-making processes, and present the marketplace at industry events.
• Create and analyse performance reports to support transparent, data-driven decisions and increase surplus-food supply.

Requirements

• Strong account management experience with the ability to build trust and deepen enterprise relationships.
• Experience driving business growth with existing accounts, preferably in grocery, food retail, marketplaces, or fast-casual businesses.
• Solution-selling, negotiation, influencing, and commercial skills.
• Strong communication, presentation, organisation, and independent-working abilities.
• Data analysis and Excel or Google Sheets skills for reports, projections, and trend analysis.
• Passion for food waste reduction, sustainability, teamwork, and cross-functional collaboration.

Culture & Benefits

• Opportunity to contribute to a social impact mission with measurable results in food waste reduction.
• Fast-paced scale-up environment with personal and professional development opportunities.
• International community of users, partners, and colleagues across 20 countries.
• 20 days of annual leave plus 5 additional days after six months of employment.
• 12 weeks of fully paid parental leave after six months, up to four paid volunteering days, learning and career development programs, and an Employee Assistance Program.
• Inclusive, values-driven culture with team events and flexibility to work from home.