Key Account Manager (Fintech)

Location: Mexico City, Mexico (hybrid). Time is split between the office, customer sites, and home, with regular office presence expected during ramp-up or when requested by the leader.

Company

A Latin American spend management platform providing corporate cards, bill pay, financing, and B2B payment solutions to more than 40,000 businesses.

What you will do

• Own and grow strategic B2B client relationships in Mexico.
• Act as the main point of contact for key customers and trusted partner to C-level executives.
• Identify growth and expansion opportunities across existing accounts.
• Manage complex sales and customer onboarding cycles.
• Help customers optimize spend management through the platform.
• Position the platform as a long-term financial partner for high-impact organizations.

Requirements

• 5+ years of experience as a Key Account Manager or Customer Success Manager in a B2B environment.
• Previous experience in the financial sector, particularly traditional banking institutions.
• Experience onboarding, managing, and growing B2B client accounts.
• Comfort with financial systems, ERP integrations, and budget discussions at CFO level.
• Experience with sales forecasting and sell-in/sell-out strategies.
• Professional proficiency in English and a structured, results-oriented approach.

Nice to have

• Existing relationships within Mexico’s enterprise ecosystem.
• Experience creating and executing go-to-market or partner marketing plans.
• Experience leading multi-stakeholder sales cycles and negotiating with C-level stakeholders.
• Adaptability to change and an innovation-driven attitude.

Culture & Benefits

• High-ownership, low-ego environment focused on impact in Latin America.
• Competitive salary and stock options through an ESOP from day one.
• Annual learning budget and accelerated development paths.
• English is the working language, with Spanish and Portuguese used daily.
• Culture centered on clarity, simplicity, ownership, pride, continuous change, and inclusivity.