Data Access Manager

Location: Remote - Mexico

Company

AI-native growth firm combining marketing expertise, proprietary intelligence, and technology to help brands improve measurable business outcomes.

What you will do

• Serve as the primary contact for prospective clients during data access and integration in the sales cycle.
• Guide clients through access requirements and manage onboarding environments.
• Coordinate with Revenue and Analyst teams to provide platform access for marketing audits.
• Maintain and update Access & Integration documentation and materials.
• Use AI technologies and the internal Nova ecosystem to optimize access and integration processes.
• Improve access request velocity, first-touch completeness, and integration completion rates.

Requirements

• Experience guiding clients or customers through onboarding and conducting training sessions.
• Experience resolving customer issues, preferably in a technical or software-related context.
• Familiarity with analytics tools for customer data analysis and reporting.
• Experience using Google Sheets for administrative tasks.
• Advanced spoken and written English is required.

Nice to have

• Familiarity with access protocols for Google Analytics, Google Ads, Meta Ads, TikTok Ads, and Pinterest Ads.
• Experience with HubSpot, Salesforce, Klaviyo, Shopify, or similar platforms.
• Familiarity with marketing and financial KPIs.

Culture & Benefits

• People-first culture focused on curiosity, ambition, accountability, and meaningful results.
• Collaboration across strategy, execution, measurement, Revenue, and Analyst teams.
• Commitment to diversity, inclusion, and equal opportunity.
• Remote work arrangement in Mexico.