Customer Business Manager (Cloud and AI)

Location: Santa Clara, California, United States

Salary: $150,140–$224,900 per year, plus eligibility for bonus and equity plans.

Company

hirify.global develops semiconductor solutions that support data infrastructure across enterprise, cloud, AI, and carrier architectures.

What you will do

• Monitor customer disclosures, earnings calls, infrastructure investments, data center buildouts, and market indicators.
• Develop and maintain rack-level models covering quantities, ratios, and merchant and custom silicon share.
• Lead customer discussions to align demand, supply, product transitions, forecasts, and long-range plans.
• Reconcile customer and internal forecasts, identify gaps, and manage the cadence for backlog placement.
• Coordinate Sales, Business Units, Finance, Supply Chain, and Cloud and AI customers around business planning and revenue execution.
• Identify growth opportunities, optimize average selling prices, manage execution risks, and recommend actions for product strategy, pricing, and supply planning.

Requirements

• 8+ years of experience in sales operations, customer operations, or account management within the semiconductor industry.
• Customer-facing experience in complex, data-driven business environments; Cloud or AI customer experience is strongly preferred.
• Experience owning customer forecasting, demand planning, and revenue execution.
• Strong analytical, structured problem-solving, communication, and influencing skills.
• Ability to translate data into executive-ready insights and align cross-functional stakeholders.
• Applicants must be eligible to access export-controlled technology and software under applicable U.S. export-control laws; some candidates may require export-license review.

Culture & Benefits

• Work across Sales, Business Units, Finance, Supply Chain, and strategic Cloud and AI customers.
• Employee stock purchase plan with a two-year lookback.
• Bonus and equity plans, including a new-hire equity grant and annual equity refreshers.
• Family support programs, mental health resources, and recognition and service awards.
• Benefits supporting financial well-being, family support, and mental and physical health.

Hiring process

• Interviews evaluate individual experience, thought process, and communication skills.
• AI tools, transcription apps, automated answer generators, and automated note-taking bots are not permitted during interviews.