9 дней назад
Program Owner, EMEA Field & Cross-Persona Enablement
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Program Owner, EMEA Field & Cross-Persona Enablement (Enterprise SaaS/AI): Owning regional onboarding, methodology, competency development, and localized enablement programs for EMEA Sales, Professional Services, and Customer Success with an accent on instructional design, facilitation, stakeholder alignment, and AI-enabled content delivery. Focus on coordinating multi-workstream programs, adapting global persona content to EMEA market needs, and measuring readiness, completion, and business impact.
Location: Ireland — Remote
Company
provides a cloud platform combining digital, core, analytics, and AI capabilities for property and casualty insurers worldwide.
What you will do
- Own functional onboarding, methodology training, competency development, and recurring enablement mechanisms for the EMEA Sales, Professional Services, and Customer Success organizations.
- Coordinate participant registration, readiness tracking, communications, action items, stakeholder alignment, and continuous improvement for regional programs.
- Apply readiness methodology across needs assessment, planning, content curation or development, partner sign-off, and outcome measurement.
- Review, adapt, localize, schedule, and help deliver global enablement programs for GGS, TAM, AE, SE, and CS audiences in EMEA.
- Partner with global Persona Program Managers and EMEA business partners to maintain LMS content, communicate changes, and provide regional performance feedback.
- Support the shift toward pull-based, context-aware content delivery using AI capabilities.
Requirements
- 4–6 years of experience in enablement, learning and development, onboarding, or a related field within enterprise software.
- 1–2 years of experience facilitating live or virtual training.
- Advanced instructional design, curriculum development, learning activity design, presentation, and facilitation skills.
- Experience managing complex, multi-workstream programs and maintaining accurate project status.
- Strong communication, adaptability, business acumen, stakeholder collaboration, and presentation skills.
- Professional proficiency in English and at least one additional European language is required. French is preferred.
Nice to have
- Property and casualty insurance or enterprise SaaS experience.
- French language proficiency.
Culture & Benefits
- AI-forward environment focused on improving content creation, program execution, and workflow automation.
- Work with global and regional stakeholders across customer, partner, and internal enablement programs.
- Use Google Workspace, LMS, survey and analytics tools, authoring platforms, virtual delivery tools, AI tools, and Monday.com.
- Operate according to values of truthful relationships, evidence-based decisions, and professional collegiality.
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