Senior Human Resources Operations Specialist (Workday)

Location: On-site in Grand Rapids, Michigan, United States. The role primarily supports employees in the United Kingdom and may cover additional jurisdictions.

Company

hirify.global is a global fintech company providing insurance, reinsurance, payroll, benefits, cybersecurity, mortgage, and related services across more than 20 countries.

What you will do

• Own end-to-end HR operational processes across onboarding, offboarding, employee data, absence management, and HR systems support.
• Manage complex and non-standard employee lifecycle cases, including international hires, TUPE scenarios, and operational exceptions.
• Maintain HR data standards, controls, audit frameworks, reporting, and management information.
• Provide direction on Workday and ServiceNow usage, train employees and managers, and improve system utilization.
• Partner with Payroll, Benefits, HRIS, HR Business Partners, Talent, and Learning & Development teams on data integrity, payroll readiness, compliance, and service delivery.
• Lead HR Operations project workstreams, cyclical activity readiness, continuous improvement, audits, and day-to-day team oversight.

Requirements

• 3–5 years of experience in HR Operations, shared services, or HR administration with exposure to end-to-end processes.
• Experience handling complex HR operational scenarios, sensitive queries, employee lifecycle processes, and team oversight.
• Advanced HRIS experience with Workday and experience with HR transactions, reporting, and process tracking.
• Working knowledge of payroll processes, employment practices, regional considerations, data controls, and audit requirements.
• Strong decision-making, stakeholder management, analytical, compliance, and continuous improvement skills.
• Proficiency in Microsoft Office, including strong Excel capability, and the ability to work across regional and global environments.

Nice to have

• Multi-country HR experience.
• ServiceNow experience.

Culture & Benefits

• On-site collaboration is expected to support team leadership and cross-functional partnership.
• Medical, dental, vision, life, and disability insurance, plus fertility and wellness resources.
• Paid time off, holidays, paid sick time, an Employee Assistance Program, and a Calm app subscription.
• 401(k) with immediate vesting, HSA and FSA options, commuter benefits, and employee discounts.
• Paid maternity and paternity leave, legal plan options, and pet insurance.