ECF CHOICES Support Coordinator (Healthcare)

Location: Remote in the USA, supporting Monroe, McMinn, and Polk County, Tennessee; regular travel to members’ homes is required. Ideal candidates live in the supported counties. Schedule: 8:00am–5:00pm, with no on-call responsibilities.

Company

hirify.global provides health plan and community-based healthcare services, including support for individuals with intellectual and developmental disabilities.

What you will do

• Support members and families in identifying services that promote health, employment, independence, and community living.
• Complete intake, enrollment, face-to-face assessments, and ongoing evaluations of physical, behavioral, functional, psychosocial, financial, and employment needs.
• Develop and maintain Person-Centered Plans and monitor service delivery.
• Use established criteria to authorize appropriate home- and community-based services and verify that member needs are being met.
• Coordinate with clinical and social support colleagues while helping members find and maintain competitive, integrated employment.
• Travel to members’ homes; mileage is reimbursed.

Requirements

• RN, or a bachelor’s degree in social work, nursing, education, human services, healthcare, or a related field; alternatively, meet QDDP/QIDP requirements.
• In lieu of a degree, 5+ years of experience as an independent Support Coordinator or case manager in a 1915(c) HCBS Waiver, plus required Personal Outcome Measures training.
• At least 2 years of healthcare or operations experience.
• Valid driver’s license and ability to travel to members’ homes; vehicle use requires compliance with applicable insurance and driver safety requirements.
• Strong communication, interpersonal, organizational, problem-solving, and multitasking skills, with the ability to work independently and collaboratively.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint; digital literacy assessment required.

Nice to have

• Current Certified Developmental Disabilities Nurse certification for RNs or Developmental Disabilities Nurse certification for LPNs.
• Licensed Master Social Worker or Licensed Clinical Social Worker credentials.

Culture & Benefits

• Full-time employee position supporting Tennessee’s intellectual and developmental disabilities community.
• Regular business-hours schedule with no on-call requirement.
• Remote work arrangement with field visits and reimbursed mileage.
• Various immunizations and associated medical tests may be required.