10 дней назад
Ambulatory Operations Consultant (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Ambulatory Operations Consultant (AI): Advising health-system customers on ambulatory workflows, throughput, space utilization, patient wait times, and scheduling and access processes with an accent on AI agents, real-time location data, and EHR-integrated workflows. Focus on diagnosing operational opportunities, leading customer engagements, validating workflows on-site, and translating findings into measurable recommendations and product feedback.
Location: Remote in the United States, with regular customer travel of approximately 30–40%
Company
combines proprietary hardware, AI-powered intelligence, and integrations with healthcare technology systems to provide real-time operational intelligence for health systems.
What you will do
- Join discovery sessions and pitches as the ambulatory operations expert, diagnosing workflows, quantifying opportunities, and shaping proposals.
- Lead consulting engagements focused on throughput, space utilization, patient wait times, scheduling, and access workflows.
- Present the ambulatory portfolio, including AI agents and other emerging capabilities, and identify unconventional use cases.
- Visit customer sites after deployment to test, observe, and document workflows.
- Own consulting engagements and their committed outcomes.
- Present recommendations in customer business reviews, identify expansion opportunities, and communicate customer needs to Product.
Requirements
- 5+ years of experience in ambulatory operations, including clinic or practice management, infusion or ambulatory surgery operations, scheduling and patient access leadership, or operational analytics.
- Fluency with access and throughput metrics and confidence presenting them to executives.
- Credibility working as a peer to ambulatory operations executives, COOs, and clinical leadership.
- Comfort with technology and curiosity about AI, RTLS, and EHR-integrated workflows.
- No engineering background is required.
Nice to have
- MHA or MBA.
- Prior consulting or vendor-side experience.
- Lean or process-improvement certification.
- Familiarity with Epic Cadence or other scheduling systems.
Culture & Benefits
- Remote work with regular travel to meet customers.
- Equity in a high-growth company backed by leading investors.
- Health, dental, and vision coverage.
- 401(k), paid time off, and paid parental leave.
- Tools and resources to support effective work.
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