OT/IT Support Engineer

Location: 100% on-site in Milpitas, California, United States

Company

hirify.global develops and operates testing and manufacturing infrastructure supported by operational technology and enterprise IT systems.

What you will do

• Deploy, monitor, and maintain site server cabinets, industrial network switches, patch panels, cabling, UPS systems, and edge compute nodes.
• Install and configure switches, access points, edge firewalls, and other networking equipment with central Network and IT Security teams.
• Provide on-site deskside support, including onboarding, Windows, macOS, and Linux endpoint deployment, peripheral setup, and incident resolution.
• Manage site technology assets, hardware inventory, rack elevations, lifecycle tracking, conference rooms, display systems, and audio/video equipment.
• Collaborate with manufacturing engineers, control systems teams, and corporate IT to integrate OT networks with enterprise systems.
• Create end-user documentation, standard operating procedures, and site network diagrams.

Requirements

• 3–5+ years of experience in hands-on technical support, IT systems administration, or site infrastructure engineering.
• Strong experience supporting Windows, macOS, and basic Linux environments.
• Hands-on experience with server racking, patch panels, Cat6 cabling, cable management, and hardware troubleshooting.
• Familiarity with Terraform and Ansible, plus networking fundamentals including TCP/IP, VLANs, subnetting, DHCP, DNS, and switch CLI configuration.
• Experience with Active Directory, Okta, and modern endpoint management tools.
• Ability to work 100% on-site in Milpitas, California; occasional travel, nights, weekends, or on-call work may be required.

Culture & Benefits

• Competitive compensation with equity.
• Company holidays, flexible vacation days, sick days, and parental leave.
• Health, dental, and vision insurance.
• 401(k) with employer matching.
• Professional growth opportunities and team-building activities.
• Work involves industrial environments with potential exposure to heat, cold, noise, fumes, strong magnets, lead, high voltage, high current, pressure systems, and cryogenics.